Information security policy

1. Purpose and scope of collection

The main data collection on the company's website includes: full name, email, phone number, customer address in the contact section. This is the information that the company requires customers to provide when sending information for consultation or wanting to buy products and for the company to contact and confirm with customers on the website to ensure consumer rights.
Customers will be responsible for the security and storage of all service usage activities under the information they provide and their email box. In addition, customers are responsible for promptly notifying the company's website of any unauthorized use, abuse, security breach, storage of third-party registration names and passwords for appropriate resolution.

2. Scope of information use

The Company uses the information provided by customers to:

- Contact to confirm order and deliver to customer upon receiving request from customer;

- Provide product information to customers upon request;

- Send marketing and promotional emails about the goods we sell;

- Send notifications about the company website's activities;

- Contact and resolve with users in special cases;

- Do not use users' personal information for purposes other than confirmation and contact related to transactions at the company;

- When requested by judicial authorities including: Procuracy, court, police investigation agency related to any illegal act of the customer.

3. Information storage time

Customer personal data will be stored until the administrator requests cancellation. In all other cases, customer personal information will be kept confidential on the company's server.

4. Address of the unit collecting and managing personal information

VINA PULSE MEDIA COMPANY LIMITED

5. Means and tools for users to access and edit their personal data.

Customers have the right to check, update, adjust or cancel their personal information by contacting the company's website administrator to do this.

Customers have the right to send complaints about the disclosure of personal information to the Management Board of the company's website. Upon receiving these feedbacks, the company will confirm the information, if it is true as reflected by the customer, depending on the level, the company will take timely measures to handle.

6. Commitment to protecting customer personal information
The company is committed to keeping customers' personal information absolutely confidential according to the company's personal information protection policy. The collection and use of each customer's information is only carried out with the customer's consent, unless otherwise provided by law.

Do not use, transfer, provide or disclose to any third party any personal information of customers without the consent of the customer.
In case the server storing the information is hacked, leading to the loss of personal data of customers, the company will be responsible for reporting the incident to the authorities for timely investigation and handling and notifying the customer.

The company management board requires individuals to provide full relevant personal information when registering/purchasing such as: Full name, contact address, email, phone number, etc., and is responsible for the legality of the above information. The company management board is not responsible for and will not resolve any complaints related to the interests of that customer if it is determined that all personal information provided by that customer when initially registering is incorrect.